Fairy Route · Legal
Refund & Guarantee Policy
Draft, pending attorney review · last revised Sept 24, 2026
The plain-language version. The Advertiser Agreement controls if anything here conflicts with it.
No card, no charge.
Each month’s card prints only once enough businesses sign up. We save your card when you book and charge it only when your edition is confirmed. If the edition doesn’t fill by the print deadline, you pay nothing. You can also move your spot to next month.
Change your mind before print, get it all back.
Cancel any month before its print deadline for a full refund of anything charged for that month.
After the print deadline, the month is final.
By then the card is printing and the postage is paid, so that month can’t be refunded.
If we slip up, we make it right.
If we don’t mail an edition you paid for, you get a full refund. If we make a mistake in your ad that you didn’t approve, like a wrong phone number, you choose a free rerun or a refund for that month.
Leaving a longer plan early.
You can stop a 3, 6, 9 or 12-month plan before any print deadline. You won’t be charged for future months. For months that already ran, you pay the regular monthly price instead of the plan discount. It’s never more than you would have paid by staying.
What we guarantee.
Your ad is printed and mailed to every address on your edition’s routes through USPS. Ask anytime for proof of mailing.
Buying both cards.
Springfield A and B print on their own schedules. If only one of them fills, you’re charged only for that one, still at the 10% bundle price.
What we can’t guarantee.
Calls, leads, scans or sales. Those depend on your offer and your business.
Questions or refunds
contact email to be added · phone number to be added. Refunds go back to your original payment method within 5 business days.